Last updated 1 September 2026

Terms, Delivery & Refunds

Written to be read. Delivery is at section 6 and refunds at section 7.

1. What Section63 does

Section63 reads a WhatsApp chat export that you supply and produces a PDF exhibit containing a numbered transcript, a certificate in the form required by Section 63(4) of the Bharatiya Sakshya Adhiniyam, 2023, a schedule of media, and the SHA-256 hash of the file you gave us.

2. What it does not do

It gives no legal advice, and using it creates no advocate-client relationship.
It does not verify that a conversation is genuine, that the participants are who they appear to be, or that anything said in it is true.
It cannot promise admission. That is for the court, on the whole record, and turns on matters outside our control — including the truth of the declaration you sign at Part A.
It does not sign Part B. That requires an expert; we pre-fill the technical particulars so one can verify rather than re-derive them.

3. Your declaration

Part A is your statement, signed by you, and its accuracy is your responsibility. You confirm that you were a party to the conversation or are otherwise lawfully in possession of it, and that you have not altered the export before uploading it.

4. Acceptable use

You may not use Section63 to fabricate evidence, to process a conversation obtained unlawfully, or to harass anyone. We may decline service where we believe that is happening.

5. Charges

Exhibits are priced per document, from ₹250 to ₹1,000 depending on the tier chosen. The price is shown before payment and nothing is charged until you confirm. Payments are processed by Razorpay; we never see your card or UPI credentials.

6. Delivery

Delivery is immediate and electronic. There is nothing to ship and no physical item.

Record — ₹250. The exhibit is produced in your browser and downloads as soon as payment is confirmed, normally within seconds.
Record + Delivery — ₹400. The same immediate download, plus an emailed copy to you and, if you add one, to your advocate. Email normally arrives within minutes.
Full Exhibit — ₹1,000. Photographs and shared documents are reproduced in the exhibit, and files that cannot be printed — video, audio, contact cards — are delivered as originals in a ZIP with a manifest of their hashes. Larger conversations take longer; allow up to 30 minutes, and we email it when it is ready.

Paid exhibits can be re-downloaded for 7 days using the receipt number issued with them. After that we hold no copy. On the delivery tiers the emailed copy is permanent: your mailbox keeps it, and we cannot withdraw it.

On the Record tier nothing is uploaded, so we keep no copy at all. If you lose that file we cannot recover it. That is the cost of the browser-only guarantee, and the reason the delivery tiers exist.

7. Refunds and cancellation

An exhibit is delivered instantly and cannot be returned, so payments are ordinarily final. We refund in full, without argument, where:

the exhibit never reached you and cannot be re-issued;
it was materially defective through our fault;
you were charged more than once for the same document; or
payment was taken but no document was produced.

We do not refund because a court declined to admit an exhibit, or because the declaration at Part A proved inaccurate — neither is within our control.

Write to us via the contact details with your receipt number (S63-XXXXX-XXXXX). We aim to respond within 2 working days, and approved refunds are returned by Razorpay to the original payment method, normally within 5–7 working days.

8. Your content

You keep every right in your chat export and your exhibit. We claim no licence over either. What we hold, and for how long, is set out in the Privacy Policy.

9. Liability

Section63 is provided on an “as is” basis. So far as the law permits, our total liability for any claim arising from your use of the service is limited to the amount you paid for the document in question. We are not liable for the outcome of any proceedings.

10. Changes

We may revise these terms. The date above changes when we do, and the version in force is the one published when you paid.

11. Who you are dealing with, and governing law

Section63 is operated by Aarohan Enterprises, Lakadganj, Nagpur, Maharashtra 440008, India. Support: contact@pinecoder.in. These terms are governed by Indian law and the courts at Nagpur have exclusive jurisdiction.